Acceptable Use Policy

Last Updated: 19 July, 2025

This Acceptable Use Policy explains the rules and behaviours that are expected from everyone using the Book My Massage platform. By using www.bookmymassage.co.uk, you agree to follow these rules. This policy applies to all users, including customers, therapists, and business owners who use our platform to browse, book, list, or promote massage services.

1Purpose of the Platform

Book My Massage is an online platform that connects users with massage providers across the United Kingdom. It is designed to help users:

  • Discover local massage services
  • Learn about treatment options
  • Make enquiries or bookings
  • Share honest reviews and feedback

The platform must be used in a respectful, lawful, and responsible way at all times.

2Prohibited Activities

a. Illegal or Unlawful Behaviour

  • Promoting or participating in any illegal activity
  • Offering services that violate UK law
  • Sharing content that is obscene, threatening, abusive, or harmful
  • Infringing the privacy, property, or rights of others

b. Harassment or Abuse

  • Harassing, threatening, or bullying other users or providers
  • Posting hate speech, discriminatory remarks, or defamatory content
  • Engaging in any form of verbal, emotional, or sexual abuse via the platform

c. Misuse of the Platform

  • Creating fake listings, bookings, or reviews
  • Impersonating another person or business
  • Using scripts, bots, or scraping tools to collect data
  • Sending spam, promotional links, or unauthorised advertising
  • Attempting to interfere with the normal operation of the platform

d. False or Misleading Content

  • Providing inaccurate or false information in listings, profiles, or reviews
  • Making exaggerated claims about treatments or qualifications
  • Posting fake testimonials or manipulating ratings

e. Security and Technical Violations

  • Gaining unauthorised access to accounts, systems, or data
  • Uploading or transmitting viruses, malware, or harmful code
  • Disrupting or damaging the functionality of the platform or its services

3Responsibilities of Users

  • Use the website in good faith
  • Treat other users and providers with respect
  • Provide honest and accurate information
  • Follow the terms and policies set by Book My Massage
  • Report any misuse or suspicious activity to us immediately

4Responsibilities of Businesses and Providers

  • Maintain truthful and up-to-date business profiles
  • Offer services that are legal and professionally delivered
  • Communicate clearly and professionally with customers
  • Honour bookings and manage cancellations responsibly
  • Avoid pressuring customers into writing reviews or ratings

5Monitoring and Enforcement

Book My Massage reserves the right to:

  • Monitor user activity to ensure compliance with this policy
  • Investigate reports of abuse or misuse
  • Remove content that violates these rules
  • Suspend or permanently disable accounts that breach our policies

We may take these actions without prior notice if the misuse is severe or repeated.

6Reporting Violations

If you witness or experience any abuse, inappropriate behaviour, or suspicious activity on the platform, please report it to us at:

We review all reports and take appropriate action to keep the platform safe for everyone.

7Changes to This Policy

We may update this Acceptable Use Policy at any time. Any changes will be posted on this page with the updated date. Continued use of the platform means you accept the revised policy.