Terms & Conditions

Book My Massage is a UK-based online platform that helps users find, compare, and book massage services across the country. We list independent massage therapists, wellness centres, and spas, but we do not directly provide massage services.

By using Book My Massage, you agree to:

• Use the website only for lawful purposes
• Provide accurate information if creating an account or booking a service
• Not misuse the website (for example, by sending spam, hacking, or posting harmful content)
• Be respectful to other users, businesses, and our staff

• Book My Massage may allow direct online bookings or redirect you to a third-party site or the service provider's own website
• Prices shown on the website are set by the service providers. We are not responsible for pricing errors or last-minute changes
• Payment methods and booking confirmations may vary depending on the provider
• If you book a service through our platform, please check the provider's own terms, cancellation policy, and refund policy

• We allow massage professionals and businesses to list their services on our platform
• We do not directly verify every claim or certification. Please check qualifications, licenses, and reviews before booking
• We are not responsible for the quality, safety, or outcomes of services offered by listed businesses
• Any contract you enter into with a therapist or massage centre is between you and them directly

• Each business listed on Book My Massage has its own cancellation and refund policy
• You are responsible for reading and understanding these before confirming any appointment
• We do not process refunds unless the booking and payment were made directly on our platform and fall within our platform's refund policy

• You may need to create an account to access certain features
• You are responsible for keeping your login details safe
• Do not share your account or impersonate anyone else
• We may suspend or delete your account if you break our Terms or misuse the platform

• Users may leave reviews and ratings. These should be honest, respectful, and based on actual experiences
• We reserve the right to remove reviews that are false, abusive, offensive, or promotional in nature
• By submitting content (such as reviews, images, or comments), you give us permission to display and use it on our platform and social media

• All content on our website, including text, logos, design, and images, belongs to Book My Massage unless stated otherwise
• You may not copy, reproduce, or use our content without permission
• Business logos and service content may belong to the respective service providers

• Book My Massage provides a platform to connect users with massage providers. We do not provide the treatments ourselves
• We are not liable for any issues, injuries, disputes, or dissatisfaction related to the services you book
• We do our best to ensure the website is accurate and up to date, but we cannot guarantee error-free information or uninterrupted access

• We may update these Terms from time to time to reflect legal or business changes
• Any updates will be posted on this page with a revised "Last Updated" date
• Continued use of the platform means you accept the new Terms

If you have any questions about these Terms and Conditions, please contact us at:

• 📧 Email: support@bookmymassage.co.uk

These Terms are governed by the laws of England and Wales. Any legal disputes shall be settled in the courts of the United Kingdom.