Disclaimer

Last Updated: 3 January 2026

1Platform-Only Disclaimer

Book My Massage is an online directory and marketplace platform operated by XDezo Limited, a company registered in England and Wales.

The Platform exists solely to:

  • display information about independent massage therapists, wellness centres, spas, and related service providers (“Service Providers”), and
  • enable users to discover and connect with those Service Providers.

Book My Massage does not provide massage or wellness services, does not employ Service Providers, and does not act as an agent, broker, or representative for users or Service Providers.

2No Medical, Health, or Professional Advice

All content on the Platform, including descriptions of services, techniques, benefits, or outcomes, is provided for general informational purposes only.

Nothing on the Platform constitutes:

  • medical advice
  • health advice
  • therapeutic advice
  • professional diagnosis or treatment recommendations

You should always consult a qualified healthcare professional where appropriate before undertaking any treatment or therapy.

3No Responsibility for Services

Service Providers listed on the Platform are independent third parties.

Book My Massage:

  • does not verify, endorse, or guarantee the qualifications, certifications, licences, insurance, or experience of any Service Provider
  • does not guarantee the quality, safety, suitability, legality, or outcomes of any service offered

Any service you receive is provided entirely at your own risk and under a direct arrangement between you and the Service Provider.

4No Booking, Payment, or Transaction Liability

Book My Massage:

  • does not take payments
  • does not process transactions
  • does not hold funds
  • does not issue refunds

All bookings, payments, cancellations, refunds, and disputes are handled directly between users and Service Providers.

Book My Massage accepts no responsibility or liability for:

  • payment disputes
  • pricing errors
  • cancellations or no-shows
  • refunds or chargebacks

5Accuracy of Information

While we aim to keep Platform information reasonably up to date, we do not warrant or guarantee that:

  • listings are accurate, complete, or current
  • prices, availability, or services are correct
  • Service Providers will respond to enquiries

Information displayed on the Platform may change at any time without notice.

6No Guarantees or Endorsements

The presence of a Service Provider on the Platform does not constitute an endorsement, recommendation, or guarantee by Book My Massage.

Reviews, ratings, and user content reflect personal opinions and experiences and should not be relied upon as professional advice or guarantees of service quality.

7Third-Party Websites and Services

The Platform may contain links to third-party websites, booking tools, or services.

Book My Massage:

  • does not control third-party websites
  • is not responsible for their content, availability, policies, or practices

Accessing third-party services is done at your own risk and subject to their own terms and conditions.

8Platform Availability

The Platform is provided on an “as-is” and “as-available” basis.

Book My Massage makes no guarantee that:

  • the Platform will be available at all times
  • access will be uninterrupted or error-free
  • defects or errors will be corrected

We may modify, suspend, or discontinue any part of the Platform at any time without notice.

9Limitation of Liability

To the fullest extent permitted by law, Book My Massage and XDezo Limited shall not be liable for:

  • indirect, incidental, or consequential losses
  • loss of income, business, profits, data, or reputation
  • injuries, dissatisfaction, disputes, or outcomes arising from services provided by Service Providers
  • reliance on information displayed on the Platform

Nothing in this Disclaimer excludes or limits liability where such exclusion is not permitted under applicable law.

10Use at Your Own Risk

Your use of the Platform and any services discovered through it is entirely at your own risk.

You are responsible for:

  • carrying out your own checks
  • confirming suitability, qualifications, and policies
  • ensuring services meet your personal requirements

11Changes to This Disclaimer

We may update this Disclaimer from time to time.

Any changes will be published on this page with an updated “Last Updated” date. Continued use of the Platform indicates acceptance of the revised Disclaimer.

12Governing Law

This Disclaimer is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13Contact Us

If you have any questions about this Disclaimer, please contact us at:

support@bookmymassage.co.uk